Product

Everything your agency runs on. One login.

Modules that share one record of every property, person and pound, plus a portal for each side of the tenancy and a feed for your own website. Nothing gets re-typed; nothing slips through.

Lettings

From listing to keys-in-hand, with every applicant tracked.

  • Applications, referencing & right-to-rent
  • Holding deposits and tenancy progression
  • Renewals with break-clause alerts

Lettings management

Sales

Offers to completion, with both solicitors in the loop.

  • Offer tracking with qualification evidence
  • Conveyancing milestones (searches, exchange)
  • Fall-through reasons & automatic relisting

Sales progression

Maintenance

Tenant reports it once; the right contractor fixes it.

  • Tenant-reported issues with photos
  • Quotes, landlord approval, scheduling
  • Contractor assignment & job history

Maintenance

Compliance

Gas, EICR, EPC and licensing, tracked per property and chased automatically.

  • Expiry tracking with 30/7-day escalation
  • Renewal booking & engineer instruction
  • Landlord-visible audit trail

Compliance

Deposits & payments

Every pound requested, received and protected on time.

  • Holding & security deposit requests
  • DPS/TDS protection within 30 days
  • Rent runs with arrears escalation

Finance & arrears

Leads & viewings

Portal leads answered fast, viewings booked, feedback captured.

  • Leads from 17 sources in one pipeline
  • Viewing scheduling, reschedules & no-shows
  • Automatic feedback after completed viewings

Leads & viewings

How it fits together

One record, applicant to renewal

The same property, person and tenancy record flows through every stage, and each team picks up exactly where the last left off.

01 · LET

Applicant applies

Lead comes in from the portal, viewing booked, application and referencing run from the same screen.

02 · MOVE IN

Tenancy starts

Deposits requested and protected, certificates checked, first rent collected, all before keys are handed over.

03 · MANAGE

Day-to-day runs itself

Rent runs, maintenance jobs and compliance renewals tick along with reminders only when a human is needed.

04 · RENEW

Renewal happens

Offer generated before the term ends, break-clause windows flagged, or the sale pipeline takes over.

The suite

One record, four rooms

The CRM is the building; the portals and your website are rooms drawn off the same plan. Nothing is copied between them: they read the record your team writes.

Invite-only

Landlord portal

Statements, arrears, compliance and maintenance visibility. The landlord sees the same figures the agency sees.

reads the record
Invite-only

Tenant portal

Rent, deposit, documents, photo-backed repairs, viewing responses. Writes land as real CRM events.

reads & reports
Your team

LintelCRM, the record

Lettings, sales, maintenance, compliance, money, tasks, leads. One record of truth per property, person and pound. Everything the other rooms show is read from here; nothing is re-typed.

listing.v1 · pull

Your website

Canonical listings feed with map coordinates, per-unit HMO detail and CDN-ready media. Listings never go stale.

polls for deltas
HMAC · push

Your systems

43 signed webhook events across the whole lifecycle, delivery attempts recorded and inspectable.

notified on change

See it with your own portfolio.

Book a 30-minute demo, or start a trial and import your data for free.

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