Landlord portal

Give landlords the answer, before they ring.

A live, branded view of portfolio, statements, arrears and compliance for every landlord you manage. The same figures your team sees, read straight from the CRM. Nothing to install, nothing to explain twice.

recent activity
statement PDF, one tap
four KPIs, always current
arrears by age
Section 01 · What the landlord sees

The whole portfolio, at a glance

Every landlord signs into a dashboard that answers the four questions they usually ring about: how many properties, which tenancies are active, what is owed, and what is about to expire. The numbers count up as the page loads, and they reconcile with your ledger because they are read from it, not copied into a report.

12properties
11active tenancies
£1,240current arrears
2expiring in 60 days
up to date

Rent status, arrears, repairs and financial performance: what a landlord dashboard should show, on one screen.

Section 02 · Statements

Statements that download themselves

PDF
PDF
PDF

The latest five statements sit on the dashboard; the full history lives one click away.

Gross rent, deductions, amount disbursed and the balance you hold, per period, matching your ledger line for line. The landlord downloads the PDF whenever they want it, which is usually the moment they used to phone. If a PDF is still generating, the portal says so calmly instead of erroring.

  • · On-demand PDF download for every statement period
  • · Line-item breakdown: rent collected, fees, repairs, misc
  • · "Balance held" shown honestly, per property and portfolio
Section 03 · Arrears

Arrears, aged and owned

Landlords do not just see a total. They see how old the debt is, which tenancy it belongs to, and how many days the oldest unpaid charge has been outstanding, in four aging bands. It is the same basis your team works from, so the conversation starts from shared facts instead of a surprise.

A ledger-style history shows every charge, payment and settlement behind the total, so "where does this number come from?" answers itself.

0-30 days31-6061-9090+

Four aging bands with per-tenancy detail and days overdue.

Section 04 · Compliance

Certificates the landlord can check themselves

Gas safety, EICR, EPC, legionella, fire risk, smoke and CO alarms, asbestos: every certificate shows its issue date, expiry date and a status that turns amber sixty days before it bites. The landlord downloads the PDF from the portal, which means "is the gas cert done?" stops being a phone call and becomes a glance.

Gas safety· validEICR· validEPC· expiring soonLegionella· validFire risk· validSmoke alarms· validCO alarms· validAsbestos· expiredGas safety· validEICR· validEPC· expiring soonLegionella· validFire risk· validSmoke alarms· validCO alarms· validAsbestos· expired
Section 05 · Messages

Messages become tasks, not tickets lost in email

task

A categorised landlord message lands as an agency task, auto-assigned to the property manager.

When a landlord writes through the portal (general, maintenance, finance or compliance, optionally pinned to a property), the message creates a task in your CRM, assigned to the right person, with the landlord and property already attached. Nothing falls through an inbox, and the landlord sees the agency identity card with honest response expectations.

Section 06 · Drawn so nothing leaks

White-label on the outside, locked on the inside

01

Your brand, not ours

Your logo and colours apply across the portal automatically. To your landlords, this is your product; a neutral theme covers you until branding is set.

02

Invited by you

No public signup. You invite each landlord; they activate from a personalised link. Portal sessions are isolated tokens that can never reach agency screens.

03

Scoped to their portfolio

Every request is re-checked server-side. Tenant contact details, repair costs and internal notes are never in the payload; anything not theirs is a 404, not an access-denied.

Section 07 · No app to install

Nothing to download, nothing to go stale

The landlord portal is a fast web experience that works on any device with a browser. No App Store account, no forced updates, no version that quietly stops being maintained. Landlords click the link in their invitation and they are in.

0downloads or app-store accounts required
0forced updates, ever; the portal is always current
100%of devices with a browser, phone to desktop
Questions

Asked before every trial

What is a landlord portal?

A secure website where the landlords you manage sign in to see their own properties, statements, arrears and compliance certificates, live from your CRM. It replaces the monthly email-and-phone routine with self-service.

What should a landlord dashboard show?

Rent status, arrears, repairs and financial performance. The LintelCRM landlord dashboard shows exactly that: property and tenancy counts, current arrears with aging, compliance items expiring in the next sixty days, recent statements with PDF download, and maintenance visibility.

Is it white-labelled?

Yes. Your logo and brand colours apply automatically across the portal, so landlords experience it as your product. If you have not set branding, a neutral theme is used.

How do landlords get access?

You invite them from the CRM. They receive a personalised activation link, set a password, accept the terms and are signed in. There is no public registration, and you can deactivate access at any time.

Is landlord data secure?

Portal sessions use isolated, scoped tokens that are rejected on all agency endpoints. Every read is checked server-side against what belongs to that landlord, and sensitive data such as tenant contact details, repair costs and internal notes is never sent to the portal at all.

Fewer "quick calls". Happier landlords.

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