Leads & viewings
Leads arrive from seventeen sources into one pipeline, each with its property interests tracked. Viewings run scheduled to completed, and completed viewings ask attendees for feedback by themselves.
This is the interface your team lives in, annotated. The numbers below are the contract this module keeps, every property, every month.
Enquiry to feedback: captured, booked, completed, and the feedback link sent automatically.
One pipeline, whatever the front door was.
Scheduling that closes its own loop.
Leads & viewings shares the same record as every other module: no exports, no re-typing.
When a viewing is marked completed, attendees with a valid email receive a tokenised one-click feedback link about two hours later, valid for seven days. Cancelled and no-show viewings deliberately do not trigger it.
Inbound emails from portals such as Rightmove, Zoopla and OnTheMarket are parsed into leads via the inbound-email endpoint, alongside direct capture from your website, QR codes on boards and window cards, WhatsApp, chatbot and a public API.
Leads captured by an agent are assigned to that agent; leads arriving through public channels land unassigned for the team to pick up. Round-robin distribution and staleness alerts are roadmap items we will not pretend exist yet.
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