Finance & arrears
One ledger runs the money: rent collection, a disciplined arrears ladder that escalates on schedule, deposit deadlines, and remittances that reconcile to the statement your landlord sees.
This is the interface your team lives in, annotated. The numbers below are the contract this module keeps, every property, every month.
The arrears ladder: day-3 nudge, day-7 letter, day-14 escalation, all automatic, logged and polite.
From rent due to landlord paid.
If it ever goes legal, the file is already built.
Finance & arrears shares the same record as every other module: no exports, no re-typing.
A configurable ladder: a friendly nudge at day 3, a formal letter with the account statement at day 7, manager escalation at day 14. Every step is automatic, logged and pauses the moment payment lands.
Yes. From the moment a deposit is received, the 30-day protection clock is tracked, with the scheme reference and prescribed information filed against the tenancy.
The tenancy account statement (every charge, payment and arrears communication in date order) exports as a PDF, which is the document your solicitor actually asks for.
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