Comparison
Both are UK lettings platforms. Here is where they differ, with every factual claim dated and sourced, including the ones that favour Arthur.
First, a fair word
Arthur Online (an Aareon company) is one of the most established platforms in the UK mid-market, with around 200,000 users and a genuinely good tenant app: 4.6 stars from 414 ratings on the App Store as of July 2026, actively updated. HMO-heavy portfolios in particular rate its breadth, and its Xero integration runs deep. None of that is in dispute here.
Side by side
Arthur Online is a trademark of its owner; we reference it only to identify the product. Their features and pricing evolve. Verify current details on their site. Every factual claim on this page was last verified on 10 July 2026.
Portals, examined
Arthur’s tenant app deserves its rating, and if a store-downloaded tenant app is your hard requirement, Arthur is ahead there: LintelCRM’s portals are deliberately web-first. But the landlord side tells a different story. As of July 2026, Arthur’s owner app was last updated in December 2023 and carries nine App Store ratings; one owner review describes the visible data as "very limited and insufficient" for confidence that everything is compliant.
LintelCRM’s landlord portal is a maintained web product shipped with the CRM itself: a KPI dashboard reconciled to the agency ledger, on-demand PDF statements, arrears broken into four aging bands, and every compliance certificate with its expiry status, downloadable. The landlord questions that used to be phone calls are answered by the portal, which is the point.
Pricing, worked through
Arthur’s published tiers are honest about the base numbers: £82.50, £96 or £126 a month depending on tier, each with a unit allowance and a per-unit overage. The part that surprises switchers is the add-on list: as of July 2026 their own pricing page lists nine features as "subject to additional fees", including e-signing, SMS, the Xero integration, referencing and the bank feed. Budgeting means pricing the stack you will actually use, on annual billing, without a free trial to test it first.
LintelCRM’s position is simpler to state: everything a tier lists is in the tier price, the only extras are capacity, the numbers are public, and the trial is 14 days with your own data imported free. Run the comparison at your unit count on our pricing page calculator.
The honest verdict
Export from Arthur Online, and our onboarding team imports your properties, tenancies, landlords and certificates for free, inside the 14-day trial, before you pay anything.
Questions
Yes. LintelCRM runs a 14-day free trial with no card and a free data import, so you can compare both products on your own portfolio. As of July 2026 Arthur does not advertise a trial; their sales process is demo-led.
Yes: export your properties, tenancies, landlords and certificates from Arthur and our onboarding team maps them into LintelCRM for free during your trial.
Compare like for like: Arthur’s tier price plus any of the nine add-on fees you would use, at annual billing; LintelCRM’s tier price with features included and a monthly option. Both companies publish numbers, which is to Arthur’s credit too; ours simply have fewer footnotes.
Yes: room-level units with separate rents, deposits and compliance per unit, HMO licence tracking per property, and a listings feed that carries per-unit detail for HMO marketing.
Sources
Import your portfolio free and run both side by side for a fortnight.
Start free trial