Switching guide
Arthur is an established, broad platform, and for some agencies the right one. This page is for the agencies who find themselves pricing the add-ons, waiting on support, or wishing they could have tried before committing. Facts dated and sourced; last verified 10 July 2026.
As of 10 July 2026, Arthur's own pricing page lists nine features as "subject to additional fees", including e-signing, referencing, the Xero integration and the bank feed. The tier price is where budgeting starts, not where it ends.
Entry costs about £990 a year on the Standard tier at annual billing, and no free trial is advertised as of 10 July 2026. You commit on the strength of a demo, not your own data.
Arthur holds a Trustpilot score of 3.7 from around 522 reviews (July 2026). The critical reviews return repeatedly to support delays and renewal pricing; the positive ones praise the product's breadth. Read both halves.
Whatever you choose next, including if it is not us, these five demands protect you from repeating the switch in two years:
Tiers from £19/month, published with a calculator. Portals, Website Sync and webhooks are included in the tiers that list them; the only extras are capacity.
The landlord portal (statements, arrears aging, compliance) and tenant portal (ledger-matched rent, photo repairs, viewing responses) are maintained web products, not bolted-on apps.
14 days on your own portfolio, no card, with our onboarding team importing your Arthur export for free. If it does not fit, you have lost nothing but a fortnight.
A store-downloaded tenant app is a hard requirement (theirs is genuinely good: 4.6 from 414 App Store ratings as of 10 July 2026), you are deeply invested in Xero, or you are HMO-heavy at a scale where their breadth pays for its learning curve. This page will still be here if the add-on invoices change your mind.
Yes. LintelCRM runs a 14-day free trial with no card required and a free data import, so you can evaluate on your own portfolio. As of July 2026, Arthur does not advertise a trial; evaluation is demo-led.
No. Export your properties, tenancies, landlords and certificates from Arthur, and our onboarding team maps them into LintelCRM for free during the trial, before you have paid anything.
As of July 2026: native store-downloaded apps (our portals are web-first by design), the deep Xero integration, and one-click Rightmove/Zoopla portal feeds. If any of those is a hard requirement today, weigh it honestly; our comparison page carries the details with sources.
The recurring themes in dated public reviews are the add-on fee stack on top of tier pricing, the annual billing commitment made without a trial, and support wait times. The recurring reason agencies stay is breadth, especially for HMO-heavy portfolios: both halves are true and worth reading in the reviews yourself.
Arthur Online is a trademark of its owner, referenced only to identify the product. Sources and dates for every claim live on the side-by-side comparison; the pricing maths is worked through in Arthur Online pricing explained. Last verified 10 July 2026.
Import your portfolio free and decide with your own data, not our words.
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